Pediatric questions/issues: Resources for families

Navigating your child's healthcare can be hard, but it doesn’t have to be. At Edward-Elmhurst Health, we created this resources page to help parents find the answers they need.

We have several tools to help, like our Ask Eleanor symptom checker and options for care that can be used in conjunction with your doctor’s office. Also, take a look at our list of common pediatric issues below, and how we can help.

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Ask Eleanor symptom checker – ages 3 and up

It can be a challenge to know what kind of care you need for your child depending on the situation. That’s why we’ve introduced Eleanor, our interactive symptom checker, for children, teens and adults, ages 3 and up. Eleanor can help direct you to the care your child needs after you describe their symptoms. Eleanor is on the MyEEHealthTM app.

Get started with Eleanor

Common pediatric issues / questions

Whether your child is dealing with an illness or injury, at Edward-Elmhurst Health, we’re here to help your child feel better and live life to the fullest. Our team has spent years training for and doing one thing — caring for kids. We provide expert, comprehensive pediatric care based on your child’s individual needs.

Meet our Endeavor Health Medical Group pediatricians

Meet our Endeavor Health Medical Group family medicine physicians 

Here are some common pediatric issues and how we can help.

Options for care 

In addition to our pediatrician and family medicine physician offices, we also offer other options for your child’s care if it's after-hours and/or depending on the situation.

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Virtual care: Video Visits allow you to connect with a doctor or other provider in pediatrics or family medicine in the comfort of your home, reducing the stress of traveling to the doctor’s office for your child and you.

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Walk-in care: Is your child dealing with cold/flu symptoms? A minor burn or break? We offer same-day walk-in care with no appointment needed, seven days a week at our Walk-In Clinic locations. Some of our locations offer lab services, X-ray and advanced imaging. Find a walk-in care location near you. Even better, let us know you’re on your way here or on the mobile app, to save your spot.

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Pediatric and kid-friendly emergency care: In an emergency, we can help! Each of our 24/7 Emergency Departments in Elmhurst and Naperville, and a freestanding emergency center in Plainfield, provide specialized care for our youngest patients. Learn more about our pediatric emergency care.

An easy way to manage your child's healthcare

  • MyChart® online patient portal: For busy families, MyChart makes life a whole lot easier. The secure MyChart website gives you direct, online 24/7 access to your child’s medical record and allows you to schedule appointments and communicate with his/her doctor — all in one place. If you don't have a MyChart account, it's easy to sign up. There is a medical library in MyChart for those with an account.

  • MyEEHealth™ mobile app: Healthcare is even easier when you use our free mobile app, MyEEHealth. Download the app and keep track of your child's health from the comfort of anywhere, 24/7. From the app, you can use MyChart, schedule an appointment, find a doctor, save your spot at a walk-in location, and more!