Home health: Medical care from the comfort of home

What’s your health challenge? Residential Home Health helps patients by addressing more than 2,100 medical conditions and other care needs, including:

• Alzheimer’s and dementia
• Anxiety and depression
• Cardiopulmonary disorders
• Diabetes
• Enteral tube feeding
• Fall risk
• Home health aids
• Home infusion therapy
• Joint replacement recovery
• Medication management
• Nursing
• Occupational, physical and speech therapy
• Pain and symptom management
• Parkinson’s and neurological disorders
• Respiratory and pulmonary diseases
• Social work
• Wound care

Residential Home Health programs help you rehabilitate faster or manage a chronic condition. Learn more.

Residential Home Health nurses and therapists are available to provide care seven days a week throughout the Illinois service area. Although several factors can affect the specific timing, they aim to make their first visit within 24 hours of your discharge from the hospital.

Your Residential Home Health nurse or therapist will work with you and your caregivers to check your head-to-toe health status, review your medications, and consider home safety concerns. He or she will spend focused one-on-one time with you to help you set and achieve personal goals for health and independence. You will also receive a patient binder, which has important information and paperwork you can refer to throughout your care.

Residential Home Health’s service area includes much of Cook, DuPage, Kane, Kendall, and Will counties in northeastern Illinois. View the service area map. Not sure if you’re covered? Just ask. Call 866-902-4000 to speak with a nurse today.

All home health services are covered 100% by Medicare, Medicaid and many private insurances, with no out-of-pocket costs for eligible beneficiaries. The following conditions must be met for eligibility:

• Home health care is ordered by your physician.
• The home health care agency is Medicare-certified.
• You are homebound, meaning you are unable to leave home without assistance (with limited exceptions), or leaving home is not recommended.

If you have questions about costs or insurance coverage, call 866-902-4000 or submit a Residential contact form and a care specialist will reach out to help you. You can also check with your insurance provider.

Medicare’s coverage of home health care includes only skilled nursing and therapy visits as ordered by your physician. Medicare does not pay for:

• 24-hour-a-day care at home
• Meals delivered to your home
• Homemaker services (e.g., shopping, cleaning, laundry)
• Personal care (e.g., bathing, dressing, meal preparation)

Services like the above are sometimes called private duty care. They are generally not covered as part of home health care, unless medically necessary.

In addition to Medicare and Medicaid, Residential Home Health accepts a variety of commercial payors, including:

• BCBS
• BCBS medical groups for DuPage Medical IHP (Illinois Health Partners)
• Aetna
• Humana
• United Health Care

If you have questions about insurance coverage, call 866-902-4000 or submit a Residential contact form and a care specialist will reach out to help you. You can also check with your insurance provider.

Visit Medicare.gov to learn more, or view the Medicare & You handbook. You can also call 800-MEDICARE (800-633-4227) for assistance. For TTY users, call 877-486-2048.

Residential Home Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
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Llame al 1-866-902-4000 (TTY: 711).

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View the complete notice of nondiscrimination here.